Ritz-Carlton

Executive Summary The Ritz-Carlton is the epitome of Customer Service. The proposed development in Kowloon, Hong Kong could possibly be the most challenging of all. This musical shank identifies the danger of ethnic differences when attempting to build a node insensible in a location as diverse as Kowloon. Throughout the report it is discussed how the cheek will need to be able to conciliate to the different requirements and request of your customers brought about by the varying set and beliefs. Recommendations include conducting constant independent seek to monitor changes in the economy and in turn, the tourism securities industryplace in Hong Kong. due to the diverse range of clientele it is powerfully recommended that your organisation forget a thorough training computer program encompassing the impost and traditions of those markets that are deemed to be fundamental in your operation. In addition, to preserve a strong competitor your organisation must absorb the assistance of your customers through a feedback program. This ensures that concerns do not go unnoticed and are rectified in a by the way fashion so that market share is not lost. The Ritz-Carlton constitution is renowned for the highest level of customer service. By opening a property in Kowloon in that location is an opportunity to expose the sign to cultures that may not run through had the opportunity to experience it.

It is haughty that the legacy that is created is consistent to that of its predecessors. table of Contents Introduction1 Issues and Problems2 Analysis of Causes4 Recommendations and execution Plan6 Re! ferences8 Appendices9 Introduction The Ritz-Carlton is internationally recognised as one of the leadership of customer service. From the opening of the send-off resort in 1927 the Ritz-Carlton create has always been associated with the highest level of customer satisfaction and focus. This is evident by the awards that have been won everywhere the history...If you want to get a full essay, order it on our website: BestEssayCheap.com

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